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Microsoft D365 Business applications

Dynamics 365 is a suite of cloud-based business applications developed by Microsoft. It encompasses a range of modules that cater to various business functions, such as sales, marketing, customer service, finance, operations, and more. Each module is designed to integrate seamlessly with other Microsoft products and services, providing a comprehensive solution for businesses of all sizes.

Business Central
  • Small & Medium scale ERP
  • Improve financial Performance
  • AR & AP
  • Procurement & Sourcing
  • Sales & Services
  • Projects
  • Supply chain Mgmt
Finance
  • Financial planning and analysis
  • Accounting and financial close
  • AR & AP
  • Tax management
  • Quote to cash
  • Cash management
  • Budgeting
SCM
  • SCM Planning
  • Procurement & Sourcing
  • Manufacturing & Shop floor management
  • Order management
  • Pricing
  • Warehousing
  • Asset Mgmt
Project Operations
  • Enhanced project visibility
  • Deal Management
  • Increased productivity
  • Optimize Resource utilization
  • Enhanced collaboration
  • Simplified time and expense processes
Sales
  • Sales Pipeline
  • Qualify opportunity
  • Track Pipeline Progress
  • Prepare for Engagement
  • Improve interactions
  • Forecast Sales
  • KPI’s
Customer Service
  • Optimize service operations
  • Issue resolution powered with AI
  • Connect with right Agent
  • AI-powered Chat bots
  • Use sentiment-based routing
  • 360-Degree view of customer
  • Meet customers where they are
Field Service
  • Service operations with generative AI
  • Self service scheduling
  • Work order management
  • Simplify technician work
  • Post engagement survey
  • Boost technician efficiency
  • Service reminders
Customer Insights
  • Know your customer
  • Engage on their terms
  • Understand customer attributes
  • Enrich data and predict intent
  • Boost productivity
  • Real-time customer journeys

Microsoft Add-Ons

Dynamics 365 is unique from all other ERP systems because it empowers users to utilize the Microsoft stack and work inside of MS Outlook while handling financials, sales, purchasing, CRM and other related tasks. Microsoft Dynamics 365 apps will use a common data model that is shared with Office 365.

Payroll

Payroll is the total of all compensation a business must pay to its employees for a set period of time or on a given date. Payroll specialized firms that handle pay check processing, employee benefits and insurance, and accounting tasks such as tax withholding.

Plant and Maintenance

The main aim of the Plant Maintenance is to achieve an uninterrupted production process by reducing the damages reported in the production equipment. It can help the industries to increase the productivity & continuous business process by continuously monitoring machines in the plant.

Real Estate

Investment and commercial real estate operations today need comprehensive, timely, and accurate data to be competitive and more profitable.You want better information to manage properties more efficiently and streamline your interactions with tenants, managers, lenders, and owners.

Quality Control

Quality control (QC) is a process through which a business seeks to ensure that product quality is maintained or improved. Quality control requires the business to create an environment in which both management and employees strive for perfection.